Privacy Policy

**LAST UPDATED: 01/06/2024**

This Privacy Policy describes how Lacadivas ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on Lacadivas.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, site visitor, or another individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.

 

**SECTION 1 - PRIVACY AND DATA PROTECTION

Lacadivas Swimwear guarantees the confidentiality of all data provided by users/customers in accordance with the applicable national and community legislation.

The user's personal data will be processed and stored electronically and are intended to be used by Lacadivas Swimwear within the scope of the contractual and/or commercial relationship with the user/customer.

As the data controller, Lacadivas Swimwear:

  1. I) Ensures that the processing of personal data is carried out only within the scope of the purposes for which they were collected or for purposes compatible with those;
  2. II) Collects, uses, and retains only the minimum, necessary, and sufficient personal data for the purpose in question;

III) Does not transmit any personal data for commercial or advertising purposes;

  1. IV) Processes personal data for legally provided purposes or for the pursuit of online services at your request;
  2. V) In the context of user/customer data management, the personal data collected will be transmitted to third parties that are freight companies with the sole and exclusive purpose of fulfilling and executing the products purchased by the user/customer.

The personal data identified in the order form as mandatory are essential for the provision of the service by Lacadivas Swimwear. The omission or inaccuracy of the data provided by the user/customer is their sole and entire responsibility and may result in the refusal to provide the service.

 

**SECTION 2 - UPDATES TO THE PRIVACY POLICY

This privacy policy may be updated at any time in accordance with legal changes that may occur, aiming to protect the user/customer and keep their data secure and accessible.

 

**SECTION 3 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other measures required by applicable law.

 

**SECTION 4 - HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide the Services, we collect and have collected personal information about you over the past 12 months from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses defined below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

 

**SECTION 5 - INFORMATION WE COLLECT DIRECTLY FROM YOU

The information you send us directly through our Services may include:

  • Basic contact details, such as your name, address, phone number, and email.
  • Order information, including your billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, and security questions.
  • Purchase information, including the items you view, add to cart, or save to your wishlist.
  • Customer support information, including details you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly. You can choose not to provide this information, but it may prevent you from using or accessing these features.

 

**SECTION 6 - COOKIES

Lacadivas Swimwear uses cookies on its website. The use of cookies is implemented to facilitate online ordering and aims to assist users during the purchase of products. All information stored in cookies is confidential.

Users can prevent the use of cookies in their browser settings. However, restricting this option may affect the use of certain features or the performance of specific tools.

 

**SECTION 7 - INFORMATION WE COLLECT THROUGH COOKIES

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the Services.

 

**SECTION 8 - HOW WE USE YOUR PERSONAL INFORMATION

  • Providing Products and Services: We use your personal information to provide the Services in order to fulfill our contract with you. This includes processing your payments, fulfilling your orders, sending account-related notifications, managing returns, exchanges, and other transactions, creating and managing your account, organizing shipping, facilitating returns and exchanges, and enabling you to post reviews.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and on other websites.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. It is highly recommended that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
  • Communicating with You: We use your personal information to provide customer support and improve our services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you.

 

**SECTION 9 - THIRD-PARTY SITES AND LINKS

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to non-affiliated or non-controlled sites operated by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on those sites.

Information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, with no limitations on their use by us or third parties.

The inclusion of such links does not imply any endorsement of the content of these platforms or their owners or operators, except as disclosed within the Services.

 

**SECTION 10 - CHILDREN'S DATA

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us using the contact information below to request its deletion.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as these terms are defined in applicable law) personal information of individuals under 18 years of age.

 

**SECTION 11 - COMPLAINTS

If you have complaints about any service, product, or how we process your personal information, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision by contacting us through the contact details provided below, or by filing a complaint with your local data protection authority.

This ensures we address any concerns you have regarding our services or the handling of your personal information in a timely and appropriate manner.

 

**SECTION 12 - SOCIAL MEDIA

Lacadivas Swimwear is present on major social media platforms: Instagram, Facebook, TikTok, and Pinterest. Therefore, we assume responsibility for processing data derived from friends, likes, followers, comments, and other interactions on our profiles.

By using our services through these platforms, you expressly agree to be subject to the privacy conditions and terms established by the social networks or platforms. This includes utilizing the features provided by these networks to inform users about all activities and services we offer.

 

**SECTION 13 - CONTACT

Lacadivas Swimwear is available to clarify any questions regarding data protection and processing, or to respond to inquiries. Please do not hesitate to contact our Customer Support team using the following details:

  • Brand Name: Lacadivas
  • Founders: Tatiana Lucas & Paulo Romão
  • Email: geral@lacadivas.com
  • Email Support: support@lacadivas.com
  • Physical Address: Rua dos Fragateiros, Setubal, 2860-643 Sarilhos Pequenos, Portugal
  • VAT Number (Tatiana Lucas): 234338881